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Warranty & Returns

Dreamegg Quality & Satisfaction Guarantee

Your satisfaction is important to us. At Dreamegg, we are committed to providing high-quality sleep products and reliable customer support. If you experience any product quality or functional issues, our team is here to help.

60-Day Quality Guarantee

All Dreamegg products are covered by a 60-day quality guarantee from the date of delivery.

This guarantee applies to verified manufacturing defects, faulty components, or functional malfunctions that affect the product's normal operation.

For eligible claims, we will arrange a free replacement or full refund, including any necessary return shipping costs.

Please note that this guarantee does not cover returns based solely on personal preferences, change of mind, or dissatisfaction with a product that functions as intended.

You can also register your Dreamegg product to enjoy additional benefits, including an extra 6 months of warranty coverage. Simply complete our Product Registration Form to get started.

Returns

We accept returns within 60 days of delivery for products with verified manufacturing defects or functional issues.

Returns are also accepted if an incorrect product was shipped due to an error on our part.

To request a return or replacement, please contact our customer service team with your order number and a description of the issue. Photos or videos may be requested to help verify the problem.

Returns for non-quality-related reasons are not covered by our voluntary 60-day quality guarantee. This policy does not affect any statutory consumer rights under applicable law.

Contact Information

For any questions or assistance, please contact our Customer Service Team. We aim to respond within 24 hours.

Dreamegg Team